Before reaching out to our support team, we kindly encourage you to first check our software documentation,

as it may contain the answers you are looking for and could be the quickest way to solve your problem.

Getting Started

• Installation Guide
• Download Links
• Release Notes

Click here.

FAQs

• General
• Simulation
• Licensing
• Error messages and handling

Click here.

Error handling

• Simulation does not start
• Simulation does not finish
• nextnanomat cannot be started

Click here.

Contact Support

If you still require assistance, we are here to help! Please use one of the following methods below to reach out to our support team.

Help Center

(Recommended)

“Need help” Widget

(Bottom right of documentation)

Email

(support@nextnano.com)